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Welcome to Cavendish Smartel Solutions(CSS)
Cavendish Smartel Solutions(CSS) formerly known as Smartel Communications is the only BEE, virtual telecoms company, providing voice and data services to the Southern African market. CSS aims to provide cost-effective, innovative telecommunications solutions to end user consumer and business customers whilst ensuring the delivery of outstanding customer service. CSS will be able to reduce clients' communication costs by re-routing their voice, fax and data calls through alternative, cost-effective local, global and wireless communications networks. CSS offers:-
CSS Call Centre in a Box Solution offers optimised, efficient call distribution in call centers and
contact centers. It ensures that inbound and outbound telephony is optimised according to clearly
defined rules and conditions and enables agents to login and register with the solution from any
location or device. Calls can be recorded in line with best practice for future playback or delivered
to business processes for integration with CRM solutions, for example |
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